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SPONSORSHIP
AND EMPLOYMENT OPPORTUNITIES
To apply for sponsorship, we require a written proposal outlining
what you are looking for in terms of support from JAMIS and what
you can offer in return. Please send the proposal to the attention
of Road or MTB sponsorship coordinator/JAMIS Bicycles, 151 Ludlow
Ave., Northvale, NJ 07647
JAMIS supports regional racers and clubs through its partnership
with the Colavita/Sutter Home Cycling Teams and Colavita Club
Dealers. Supported categories are pro men and pro women teams,
a youth racing program and recreational clubs. For more information
visit the Colavita/Sutter Home website. [ Hyperlink: http://www.colavitasutterhome.com
]
Any multi-sport sponsorship for JAMIS will be directed
through Full
Throttle Endurance who has partnered with JAMIS in forming a high
level
team. If interested in pursuing sponsorship for this team contact
fullthrottleendurance@gmail.com
JAMIS Bicycles is continually on the lookout for talented, enthusiastic
and creative individuals to join our growing "team".
From our national and international sales force to product development...
from our marketing and creative department to the "number
crunchers", we're building an ever expanding team dedicated
to designing, building and marketing bicycles unmatched in their
performance, value and style.
If you think you'd like to be part of a winning team in the exciting
and evolving bicycle industry, please email your resume with a
brief cover letter explaining your experience and expertise and
how you can contribute to expanding JAMIS Bicycle's winning course.
Email your resume, salary requirements and cover letter to: employment@jamisbikes.com
JAMIS does offer internship positions and we recommend that you
furnish us your resume to employment@jamisbikes.com for review.
These positions are limited and fill up quickly so we encourage
you to write in early.
Unfortunately we receive thousands of requests per year, and in
our efforts to give back to the community and those in need,
we work with various foundations, non-profit groups and are in
the process of setting up
our own non-profit organization. All monies filter through to these
organizations, and while we would like to help all the requests
that we receive we need to limit the aid through this process.
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CUSTOMER SERVICE
Because of the vast number of colors, models and years of JAMIS
bikes and
the short shelf life for decals, it is impossible for us to have
the decals
for specific models vailable. However, we do have “JAMIS” down
tube decals and head tube badges in various colors in stock that
we can offer for sale. Let us know your frame color or preferred
decal color and send $9.95 along with a return address and we will
mail you a set. Please send the request to JAMIS Bicycles/Decals,
151 Ludlow Ave., Northvale, NJ 07647
Depending on the bike model and model year we might have the correct
touch up paint available. Please have your dealer contact us
for the exact specifications and we will send them the touch-up
paint, if available.
At this time JAMIS sells its clothing exclusively through its dealer
base. Clothing includes, jerseys, shorts, hats, T-Shirts and
socks. JAMIS clothing offerings are expanding and will soon be
offering clothing to consumers directly online.
At this point, JAMIS does not carry any bike accessories. Your
bicycle dealer can show you a wide range of accessories that are
available for your bicycle.
JAMIS is located in Northvale, New Jersey. The exact address is
JAMIS Bicycles, 151 Ludlow Ave., Northvale, NJ 07647
The phonetic spelling is [jay mus].
JAMIS Bicycles has thousands of requests for stickers annually.
What we recommend to individuals that are seeking stickers is
to check our websites for events that we sponsor. At most of
these events we distribute stickers to those in attendance, and
you can always go to our demo sites and ask for the sticker giveaways.
We will shortly be setting up a website where stickers can be
purchased directly online.
We do have free giveaways during demo events and festivals, such
as stickers and other goodies.
You can download a complete catalog here Jamis
Catalog or
you are welcome to view the entire line on our website.
You can download catalogs from the model year 2004 onwards in our
catalog archive: Jamis
Catalog Archive
You can download the JAMIS owner’s manual in the tech section of
our website or right here: Jamis
Owner's Manual
No, there is only one manual that applies for all JAMIS models.
If there is any specific information on any of the models it
will be included in the owner’s manual.
JAMIS does not have a repair manual, but there are several available
in bookstores. Lennard Zinn authors one that is highly rated.
You can find weights of complete bikes and certain frame kits in
our catalog. You can download a complete catalog here: Jamis
Catalog Download
You can download catalogs from the model year 2004 onwards in our
catalog archive: Jamis
Catalog Archive You
will find specs and geometry in the catalog.
JAMIS frames are produced in Asia. In today’s world economy all
of the highest quality bicycles are made in Asia. We are very
careful in who we work with, choosing to work with smaller builders
that are specific to the different materials used in the market
today. We have different manufactures that are recognized leaders
in the industry for carbon, aluminum and steel and have long
standing relationships with them.
We don't have an assembly manual available as our bicycles are
supposed to be delivered to the end consumer in an assembled condition
and safe riding condition. By doing so, the warranty is also validated.
If you have questions, we suggest taking the bike to a dealer
for professional assembly.
All JAMIS frames are supplied with the stock paint finish. The
frames are supplied painted because of the corrosion issue in
an unpainted state.
JAMIS does not do any custom finishes.
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WARRANTY INFORMATION
Except for the models noted below, warranty coverage on the bicycle
frame and fork extends for the life of the bicycle while owned
by the original retail purchaser.
a) Dakar Full Suspension - Komodo series: 5 years
b) Xenith Carbon Road Frames: 3 years
c) Diablo Full Suspension: 2 years
For more details please visit the warranty section. Jamis
Warranty Guidlines
Please have your dealer contact our warranty department and we
will try our best to accommodate your request for model and color.
At the very least we would supply your dealer with a frame color
or frame and fork that match.
Please take the frame back to the dealer you purchased it from.
They will conduct an initial warranty evaluation, and then contact
us.
Please take the frame back to the dealer you purchased it from.
They will conduct an initial warranty evaluation, and then contact
us.
You can find your serial number on the underside (bottom bracket)
of your bike.
Sometimes there are two numbers on the bottom bracket shell. The
correct serial number is close to a ten-digit code consisting of
letters and numbers.
You can register your bike on the website under the "register
your bike" link: Register
Here
In case of your derailleur hanger breaking, it is not covered under
the warranty.
Please contact your JAMIS dealer to let them inspect your bike.
If there should be a problem they will get in contact with us.
Warranty for parts on your bicycle is one year from the date of
purchase for manufacturing defects. If you are still within this
time period, take the bike to your local JAMIS dealer so they can
determine if your case is a warranty issue.
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PURCHASING A JAMIS
You can only purchase a JAMIS bike from authorized dealers. For
a list of dealers please visit dealer search on our website.
Due to safety concerns and liability, JAMIS bicycles can only be
purchased from an authorized JAMIS dealer.
JAMIS Bicycles currently has international distribution in 52 different
countries around the world. We suggest that you check our distribution
first, of which information is accessible online. If you cannot
find a distributor in your country, please contact us and we will
attempt to locate the distributor closest to you and ship a bicycle
to you.
If you haven’t found a location of a dealer that is close to you
with the dealer search tool on our website, send us the location
of where you are via our Contact
Us page. We will then contact
your area’s outside rep and see if there is a dealer we can contact
closer to you.
Your best option is to contact the distributor in your home country
and see if they can locate the model for you. Another option would
be to see if you can find the bike in another country, but then
you would have to buy and ship it from there.
It is impossible for us to recommend a bicycle for you with the
limited amount of information you've provided. We would suggest
contacting a JAMIS dealer and let them know your riding style,
where you plan to ride and your budget. They can show you several
models, which would be appropriate.
The Taxi model is a special make up for rental accounts and is
designed for heavy use situations. It is generally a special order
bike for resorts and businesses. Businesses order them in larger
quantities and the bikes are shipped direct to them. This is the
reason we generally don't inventory this model.
We do not have a way of tracking what each JAMIS dealer has in
stock. However, if you give us the model name you are looking for
we will have our sales staff contact you to recommend the shop,
which will be your best bet in having this model in stock.
Our touring models are within the Aurora series, consisting of
the Aurora and Aurora
Elite.
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REPLACEMENTS AND SUBSTITUTIONS
There is a crash replacement policy on JAMIS Bicycles offering
25% off the MSRP pricing for consumers.
You can purchase a derailleur hanger from any JAMIS dealer: Jamis
Dealer Search, we have them in stock and ready to ship. If you
have a favorite shop that is not a JAMIS dealer they can still
order a hanger from us, just have them contact our sales department.
In countries where JAMIS does not have a distributor you can find
derailleur hangers at derailleurhanger.com
Unfortunately, we cannot replace parts that get lost. You will
have to see your dealer to buy parts that have been lost.
No, the shock, link and travel specification on each bicycle are
exact measurements in terms of clearance and function. If any changes
are applied to either one of the items, warranty becomes void and
serious damage to bike or injury to the rider can occur.
We do not recommend purchasing a new shock for your bike but working
on improving the one you have installed. One of the most important
things is to set the sag of your rear suspension correctly (please
see more details on how to set the sag correctly under the ‘how
do I set the sag on my rear suspension’ question). Then adjust
the settings on your rear shock according to the instruction manual.
Also, be sure that all of the pivots and bearings are in good working
order. Replacement parts are available from your local JAMIS dealer.
If you supply the model year and model name of your JAMIS bike
we can get you the correct dimensions for the shock hardware. However,
you will have to get the mounting hardware from the manufacturer
of the shock.
In order to determine the exact model and model year of your bike
please see a local JAMIS dealer: Jamis
Dealer Search. They will be able to order and
install the correct replacement kit.
In order to determine the exact model and model year of your bike
please see a local JAMIS dealer: Jamis
Dealer Search. They will be able to determine
the correct measurements.
The only negative effect would be that the Fox RP23 wouldn’t be
able to handle larger hits as well and might fade a bit over a
long downhill run compared to a Fox DHX Air shock.
Pivot and bushing replacement kits are available. Your JAMIS dealer
can order the necessary kit for your bike. If you are not sure
what exact model or model year your bike is, please take your bike
to a JAMIS dealer so they can determine your needs.
You can get pivot replacement kits at your JAMIS dealer.
You will need to address substitution of parts with your dealer.
Your JAMIS dealer can make these changes to customize the bike
to your liking. You will have to contact them to see if there is
going to be an additional charge.
Yes, you can use the original tubes for these tires.
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BIKE FITTING
Sizing is a complicated issue and not something we can recommend
from your height or inseam. People’s torsos as well as leg and
arm lengths can greatly vary how you fit on a bicycle. Your JAMIS
dealer is experienced in fitting people with varying body types
for bikes with different styles and can assist in finding the
proper size bike to help you enjoy your ride. If you are making
a considerable investment in your new JAMIS bike, you might consider
scheduling a fit session with a shop experienced in custom fitting.
All our Femme models feature frame and fork geometry adjusted to
women’s bodies to ensure the best possible fit and best possible
riding posture. This means frame angles, front centers and fork
rakes have all been refined. Then we specify broader-based, shorter-nosed
saddles, shorter stems, narrower handlebars, and shorter cranks
to fully optimize fit and ride experience.
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SETUP
1. Place your bike next to a wall to steady yourself, and get on
board. Sit as you would when riding, and then gently rock back
and forth to settle the suspension into its sagged position.
2. Stop moving, reach down and slip the rubber ring (or if there
is no rubber ring use a zip tie) on the shaft of the shock all
the way against the seal of the shock. It is easier if someone
can assist you with this procedure.
3. Step off the bike without bobbing on the suspension.
4. Measure the distance between where the rubber ring sits now
on shock and the seal of the shock. Note, that there is no rule
of thumb how many mm the distance should be, as the sag is measured
on a percentage basis of the full travel of the shock. Therefore,
you have to know what the maximum travel on the shock is, not the
rear wheel.
For example, if your shock has a maximum travel of 2 inches (50mm)
in order to achieve sag of 20% the distance between the rubber
ring and the shock seal should measure 0.4 inches (10mm) after
checking the sag.
As a general rule of thumb start with these settings
and then fine-tune them depending on your specific riding style
and preference.
Cross-Country Race: 12%
Cross-Country: 15%
All-Mountain: 20%
Freeride, Downhill: 30%
For proper set up and maintenance please consult the owners manual
for the suspension fork and/or rear shock that you received with
your bicycle. If you did not receive the manual(s) please contact
the fork or shock manufacturer and they can send you one, or
download one from their website.
The effect of bobbing can be emphasized if your rear shock doesn’t
have enough air pressure in the main chamber. In order to setup
the suspension according to your weight and riding style, you must
set the sag of your suspension correctly (please see more details
on how to set the sag correctly under the how do I set the sag
on my rear suspension question). Certain shocks also feature adjustments
that can help reduce bob apart from setting the sag correctly.
For detailed setup of your rear shock please consult the owners
manual for the rear shock that you received with your bicycle.
If you did not receive the manual please contact shock manufacturer
and they can send you one, or download one from their website.
While much is up to personal preference here are some general rules
to get you started.
1. Put on the type of shoes that you are riding with your bike.
2. Place your bike next to a wall to steady yourself, and get on
board.
3. Adjust the saddle height so the heel of your foot touches the
center of the pedal when your foot is fully extended.
Again, these are general guidelines, but should provide a good
start. Always make adjustments in very small increments (no more
than about an eighth of an inch), and try to only make one adjustment
at a time.
While much is up to personal preference here are some general rules
to get you started.
1. Cleat position (fore/aft). Rule of thumb is to position the
cleat on the shoe so the ball of your foot is over the center of
the pedal axle.
2. Saddle position (fore/aft). Conventional wisdom suggests that
the fore/aft position of the saddle should be set so the rider's
knee is directly over the pedal spindle when the crank is in the
horizontal forward position. First, make certain that the saddle
height is correct for proper leg extension, then make the fore/aft
adjustment until a plumb line dropped from the center of the rider's
knee (side of leg, directly behind knee cap) intersects the pedal
spindle.
Again, these are general guidelines, but should provide a good
start. Always make adjustments in small increments (no more than
about a quarter inch), and try to only make one adjustment at a
time.
On page 25 of the 2008 owner's manual it give instructions on how
to adjust the saddle. If you don't have an owner's manual, you
can download one here: Jamis
Owner's Manual
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TECH SPECIFIC
JAMIS’ SST size-specific tubing engineering protocol employs smaller
diameter frame sections for smaller frames and larger ones for
bigger frames, for more consistent ride quality across all frame
sizes.
We apply this technique in carbon, aluminum and steel, employing
every trick in the book from hydroformed aluminum for directional
stiffness to custom-spec tubing from the world’s best suppliers.
The MP3 suspension provides a near-vertical rear axle path that
reduces pedal kickback to nearly zero. The XCR MP3 multi-link
design is optimized to shed weight and increase stiffness while
providing fully active suspension.
Our lightest, highest performing SL and Team frames are constructed
with ultra-high modulus carbon fiber precisely applied in a specifically
engineered lay-up we call OMNIAD. Especially unique to this process
is the outer layer. The outer layer on most frames is made with
a woven fiber intended for cosmetics only and is therefore generally
constructed of lower modulus fiber.
The tightly woven 1K cloth we use however is made with high modulus
fiber, thereby contributing to the strength of the frame, allowing
us to drive as much weight out of the frame as possible.
All our bikes meet or exceed CPSC regulation in terms of wheel/toe
overlap.
That said however, smaller bikes where you use 700c wheels and
try to shorten the top tube to fit people’s height are a challenge
because you can only shorten it to a certain point before you encounter
wheel/toe overlap. Another factor is that engineers can’t take
every possible shoe size and location of the shoe on the pedal
into account, so giving a definitive answer, on which size frame
overlap is going to occur, is impossible. On most smaller frame
bikes you will encounter some overlap, but you'd only encounter
it when riding very slowly and turning around in tight confines
while your pedal is in the exact spot where overlap could occur
at that moment. You'd never turn the wheel that much when riding
at any speed above a couple miles an hour. If a company did design
a smaller frame bike without overlap, the steering geometry would
be off and the handling characteristics would be less than optimal.
On a triple chainring setup, chainline is measured from the center
of the down tube to the center chainring. On a double chainring
setup it is measured from the center of the down tube to midway
between large and small chainrings.
Tires take a lot of abuse and see a lot of wear and tear. It might
even be possible that the bead separated from tire because of the
flat. It is very difficult to determine how long a tire should
last, as it depends on pressure that is used, type of terrain ridden
on, riding style, and weather conditions. However, JAMIS tests
every product before we will spec it on a bike to be sure that
it meets our standards.
While we don’t post weight limits on our bike, when you exceed
the average weight of an adult rider compared to its size, you
need to exercise caution when riding and may require some different
components to help the bike endure the additional weight.
If you have specific questions on the adjustment of your stem,
your dealer should be able to provide you with a demonstration
of how to adjust it properly.
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MODEL SPECIFIC
The Coda Comp had eyelets both front and rear to attach fenders
and racks. The Coda Elite is a challenge with the disc brakes to
mount either of these, due to the interference with the disc brake. However,
there are fenders made by companies like SKS that attach to the
seat stays or seat post and also racks from Delta and Topeak that
can mount over the disc brakes or directly to the seat post.
Yes, a rear carrier and fenders can be installed on these models.
The Sputnik does not come with cable guides or stops for the brake
cable. The cable housing needs to be attached to the top tube with
zip ties. There is a brake kit available to dealers, that includes
levers as well as a front and rear brake.
Tire size will depend on brake clearance, but you should be able
to fit 28mm tires.
The section of the seat tube that is preventing the seatpost from
fully inserting is the carbon tubing inside the chromoly steel
seat area. If you cannot lower the seat enough for your size you
can trim the seatpost for further insertion.
Yes, the fork is drilled to accept a front brake.
Shock length (eye to eye) measurement: 222mm
Shock stroke: 70mm
Mounting hardware rear: 8mm x 25.4mm
Mounting hardware front: 8mm x 25.4mm
Shock length (eye to eye) measurement: 200mm
Shock stroke: 50mm
Mounting hardware rear: 6mm x 22.2mm
Mounting hardware front: 6mm x 24mm
The JAMIS Xenith SL and Xenith Team frames and forks are exactly
the same except for the graphics and paint.
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MAINTENANCE
1. Before every ride, ensure that the suspension fork and rear
shock is operating properly.
2. After every 10 hours of use inspect the front fork to make sure
there is no hydraulic oil leaking from the fork and that it is
operating properly.
3. On the rear suspension, check shock mounting bolts and the pivot
bolts for tightness.
4. For other areas that should be checked, consult your owner’s
manual for your front fork and/or rear shock.
5. Once a month check for bearing wear. Place one hand on top of
the rear tire, and grasp the seat post with the other. Try to move
the rear wheel from side to side, if you feel any looseness take
the bike to your JAMIS dealer for service.
All maintenance and repairs should be performed by your JAMIS dealer.
For proper maintenance please consult the owner’s manual for the
suspension fork and/or rear shock that you received with your
bicycle. If you did not receive the manual(s) please contact
the fork or shock manufacturer and they can send you one, or
download one from their website.
For best results, dribble a little chain lube on the scratch and
rub it in. This should hide most blemishes on the matte carbon.
Do not use any kind of paint on the frame.
JAMIS Bicycles are only sold through authorized JAMIS Bicycle dealers.
Purchasing a bicycle through our authorized dealer channel assures
you of a quality build, and the correct fit. Any questions concerning
assembly should be directed to your authorized JAMIS dealer.
We'd suggest keeping it clean with water only, or a very mild soap
and water solution. Clean with a sponge or soft cloth rag. Do
not spray directly onto the bike with a pressure hose, as water
under pressure can potentially penetrate into bearings. Keeping
your chain clean and lubricated will result in better shifting
performance and longer life of your drivetrain.
Since there are a multitude of bottom bracket lengths and various
spindle standards available, please see an authorized JAMIS dealer
to define the exact size and requirements to replace your bottom
bracket. For a list of dealers please visit Jamis
Dealer Search on
our website.
Due to some of the substances used in some car waxes we do not
recommend using them on a bicycle. However, there is a bicycle
product from Pedros called Bike Lust that will keep your bike shining
like new.
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